Help options
We know there is a LOT to learn in Odyssey!
Here are some of the ways we have built in help for you:
Hover text (tool tips)
Many of Odyssey's buttons have tool tips on them, to explain more about the functionality of the button. It even helps us remember details sometimes! Simply move your mouse slowly towards a button, and when the tooltip appears, stop moving the mouse!
Product feature tutorials
- From the "Need Help" button at the bottom of the screen
- click the video camera option to watch a video tutorial
Note that some smaller screens may struggle to display these video tutorials on top of Odyssey correctly - we suggest you try reducing your screen magnification
Online manual/Help system
- From the Need Help button at the bottom of the screen
- Click the Bubble Icon to access our comprehensive online documentation
Learn more about the online manual Here
Sandbox system
Sometimes, what you want to try is just too scary to try in your live system. So, we may you a playspace, called the Sandbox, which looks just like your system but is completely separate from it, to try it.
This sandbox contains a copy of your data at a given point in time (it's not continually linked), so the records are meaningful to you. But it's not LIVE data, which means you can play around in here and test things out, without needing to worry about messing up anything "real".
As an example, when you are ready try integration between Odyssey and Xero would be a great time to use your Sandbox system.
Simply click on the Sandbox button on your login screen, rather than using the Login button.
Contact us
Email us
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Phone us
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We love to help