Deleting a Booking

Occasionally a client may cancel their booking, while the entire [Departure/Trip] is going ahead


Deleting a [Booking] from a [Departure] is a two step process, just to ensure it isn't done accidentally!


Step 1: Cancelling the Booking

  • From the Tour | Booking tab, navigate to the Booking you wish to cancel
  • Ensure you are on the Details | Details tab  
  • Select Cancelled from the Booking Status field.  Note that the small green dot beside the booking status field has now changed to red.
  • Enter today's date in the Date Cancelled field
  • If you use Odyssey's Bike Inventory Advanced module, you will be advised that any bikes that had been assigned to this client will be removed

Cancelling a booking

Step 2: Deleting the Booking


Now that the booking has been cancelled, the option to delete it is available.  Notice that a new button has appeared, beside the booking status field.


Either

  • Click the Delete Booking button, or
  • Navigate to the Quick Access  window, three dots like a traffic light, from the top right corner of the window, and and click Fully Delete Booking

Deleting a client booking on a Tour