FAQ's
Frequently Asked Questions
- I have updated a Master/Package, how do I update the Departures/Trips/Tours
- What does "released" mean?
- What if a client's trip actually starts a day before?
- What if another tour operator sends their clients to us
- How do I manage briefing locations not being at a Depot?
- What if our provider doesn't have a fixed address
- What if I want to transfer a booking to a different Departure/Trip
- How do I set up room sharing, and communicating that to Accommodation Providers?
- What do I need to do to prepare for a new season?
- How can I tell if there are already bookings on the shuttle?
- Can I change the Master on a Departure/Trip?
- How can I open more than one departure?
- What is the * on a Provider rate record?
- How can I check provider availability?
- FAQ - Email templates
- What is the Communicator field for?
- What should I do after I have created a new Trail/Category/Country
- What is this "Include in CRM" tick box?
- How to manage allocated parking
- How to manage "outsourced" shuttle and bike hirers