Returning customers
On the Booking details tab, there is a returning client tick box. Here's how it works:
- Odyssey will automatically Tick the box when at least 2 Confirmed trips have been completed.
- You can also manually tick or untick the box by ticking the Override tickbox. Use this when you know the client has been on a Departure with you previously; for example, before you began to use Odyssey.
Although in the case of the first scenario, where at least 2 Confirmed trips have been completed, you cannot use the override to (un-tick) them. The override box is hidden in this situation.