How to add a Provider's Rate at Tour level

What if a Reservations team member comes across a Provider product rate which need to be entered into a booking?


It's possible to add Provider Product Rates at tour level, and this automatically updates the Provider's seasonal product record.  This useful for Odyssey client's who haven't added their Provider seasonal product pricing all at once, or have just taken on a new supplier whose rates haven't been entered into Odyssey yet.  


  • First, any team member who wishes to do this, must have been given special access privileges to do so.  Please contact Creative Technology, to request access to this feature for any specific team member/s.  

  • In a Tour | Supplier | Bookings | Details tab, IF there is no Retail or Wholesale price entered for this Provider Product

The Retail and Wholesale figures are empty on the Tour | Supplier | Bookings | Details tab
  • a button to Enter Supplier's Prices will appear


  • Note:  The button is hidden if:
    • EITHER the Retail or Wholesale value exists
    • there are NO Provider product pricing records made for the season which this booking falls into
    • the user does not have access privileges to update these pricing records from within a tour
Enter Supplier's Prices button on the Tour | Supplier | Bookings | Details tab
    • Click the Enter Suppliers Price button, and enter the new Retail and/or Wholesale Price for this Provider's Product/PAX per room rate

enter the new Retail and/or Wholesale Price for this Provider's Product / PAX per room rate
  • At tour level, the values you entered will then show, using the correct PAX per room rate
the values now show, using the correct PAX per room rate
  • When the price has been entered
    • the Provider's Product Price record for this season will automatically be updated
the Provider's Product Price record for this season will automatically be updated

AND

  • the price is pushed to ALL bookings using this Product price this season, in Odyssey

What about if the Override field has been used on some bookings?

If ANY provider pricing values have been entered into the Override field on a Departure/Booking, the override value will still be the value that is used, regardless of what is entered into this new field/process