Email - attachments



Emailing attachments

Up to three pieces of Paperwork such as Itineraries, Booking Form/Quotes, or boarding passes, tickets and gift vouchers can be attached and sent with emails to Providers and Clients alike. 


These attachments can be documents created within Odyssey, or .pdfs that you upload from your own device.  


First, the paperwork must be generated and stored.  Learn more about this, and see examples of paperwork,  Here


Once the paperwork has been stored, move to the Departure's email tab

The Departure's Email tab
  • Tick the box in the client record for the desired email template.  
  • The Continue button will appear, so you can now click it
  • A list of attachments which are appropriate to send with this email template appears. 
  • Up to THREE attachments can be sent with any one email.  
Selecting which attachments to send with your email
  • Tick the box to select for the attachment you wish to email, and click Send 
  • Note that the attachment tickbox will only become available once the output has been stored