Terminology


Changing the Major Heading Labels - throughout Odyssey


Odyssey has a helpful feature whereby simple settings can change the Terminology used throughout the solution, so that it matches the common 'terms' used by any company, enabling it to 'fit' numerous companies and their own terminology.   This reduces the amount of time needed by staff to learn and adopt Odyssey.


These customisable labels are available for the following areas of Odyssey

  • Levels
  • Provider Types
  • Movement Types

Levels

the 5 different data levels in Odyssey

These level headings are all customisable, using the Main Menu | Admin | Terminology settings


Level 1 - Location or Category based   (eg: Trail / Area / Category / Depot / Department) - used for reporting & filtering

Level 2 - Masters - (eg: Masters / Packages ) -  used for replication to streamline future 'Level 3' instances

Level 3 - Dated instance - (eg: Departure / Group Booking / Trip) -   An identifier / reference / Trip Code is created.

Level 4 - Details relating to the individuals who are part of the 'Level 3' instance. (eg: Booking / Passenger). Individual compiled costs

Level 5 - Personal record retained and used on future Level 3 instances.  (eg: Customer / Client)


We do recommend that you keep these terms as brief as possible, as these 5 terms have a wide ranging effect throughout Odyssey. Here are some examples of where the terms are used: (and not limited to just these places)


  • Menus
  • Headings
  • Field prompts - when a field is empty
  • Hover Tooltips - help-text
  • Field Labels
  • Button Labels
  • These can also be Customer facing, so please choose the language which will be understood by your customers as well.



TIP: If you wish to change the MAIN MENU button labels on the lefthand side of the Odyssey Menu - these are system generated ones that we will need to do for you. There's no problem doing this, please just tell us the single word which will make them more relatable... again remembering these are likely used in Customer communications too.

Editing the Data Structure Terminology


  • From the Main Menu | Admin | Settings | scroll using the left or right arrows until you see the Data and Reporting Structure / Terminology settings
  • Click the pencil button to edit the settings

Main Menu | Admin | Settings - to change your company's terminology

  • The following screen appears

Change the terminology here - provide a singular and a plural term

  • Each of these labels has 2 fields - One for the singular value, another to hold the value when plural text should be used.

Examples:

    • Trail or Trails
    • Product or Products
    • Departure or Departures
    • Booking or Bookings
    • Client or Clients

Provider type

To learn how to change provider type terminology, click Here

Movement type

To learn how to change movement type terminology, click Here