Master - Walk in Clients (Counter sales)


Your business may have customers who don't prebook, but walk in off the street, so your Depots need functionality to manage these clients.


Read more about Odyssey's Depot Walk in functionality  Here


For the Depot Walk in functionality to work, Each Trail or Location L1 (learn more about Trails Here)  must have a Master record set up for each type of Walk in Bookings you take. 


If you take Walk in bookings, for Shuttles, Bikes, Bags, or a combination of them all, then you will need one Master for each of those bookings, per trail.   


  • Create a new master (learn more about creating a new Master Here), remembering to:
  • Enter a Description which describes the Trail, and that this is the Walk in Master for shuttles, or bikes, or bags, or combination, e.g. A20 Walk in - Shuttle, enter an appropriate code.
  • Number of days 1
  • Tick the Depot use tickbox
    • The tick indicates it is added to the available list of Masters which the Depot can use.
    • It is not restricting it to Depot use only
    • IF the Depot make a Walk-in, it is in their format.
    • If the Res make a Tip it's in their format
    • Neither Trip creation code is effected by the Master, it's if the '+ WalkIn' button is used that will define the alternate format of the code. (of which the Master code does make up a component of it)

Your Master Details screen should look a bit like this:


Creating a Walk in Master

Because a walk in customer booking doesn't require very much information, very little setup is required on the master. In fact most of the views can be turned off.  Set up the rest of your Master like this:  

Note: this Master below is for a Shuttle Walk in, it will require slight modification if it also includes Bike hires, etc.

Cost | Discount

No entries required


Master / Cost/Discount for Walk in bookings

Daily Locations

Day 1, no entries


Master / Daily Locations for Walk in bookings


Providers, Resources, Guides, Vehicles,

Turn off views to all these items, on the Master | Details | Views tab



Master | Details | Views

Movements

Leave all views turned on


Master / Movements for Walk in bookings


When creating a Walk in based off one of your walk in masters:


  • the Organiser ( 1st pax ) will be the Payer ForAll. This way the Booking Form will combine up all the values to be Paid by the organiser.
  • the walk in can be set to be automatically be Released on the Master, by ticking the Master | Details | General | Released - set default tick box. Learn about Released here