Booking - Resources

Managing Resource selections per Client


Resources for the Bookings on a Tour can be managed as follows:
  • From the Tour | Booking menu, Select the  Booking on the left hand side of the screen
  • Click on the  Resources tab
  • Here you can manage Bike, Accessories or Extra Resources, per client

Bikes


  • Click on the Bike tab
  • At the top of the screen the Bike hire start and end dates, and the number of hire days as defined at the Departure level, are all shown.   
  • Select the client's requested bike type from the Bike Model field. 
    • The drop down lists of available bikes are driven by selections made on the Master on which this Departure was created.
    • If this is a Guide, note that their bike preference will show  in Orange text, if it has been added on their Guide record under Resources | Staff list
Booking level Bike resources

  • Click the Make Daily Records button, if Daily bike hire records have not already been created for this client

Making daily bike hire records


  • Daily records for the Bike Model and size are now listed
    • If the client's height has been entered, the correct size bike will be entered
    • The height of the client is listed in orange, to ensure you have chosen an appropriate bike size. 
    • The client's height can be entered or adjusted by clicking on the Height button

    • Enter a new height for this client, then click the Re-Apply size button 

  • If you know the serial number of the bike you are allocating to this rider, enter it into the Bike Serial Number field

To remove a daily bike from the list, click the '- button' to the right hand side of the record

To delete all daily bike records, click the Delete all button


Speed Tip:  The Apply to All Button will replace All Bike records for all Clients on this Departure, using the details on the current screen. Note that this function will replace any records already selected for those clients.

A fast way to take advantage of this feature is to make bike selections for your first client, and then click the Apply to all Button to apply those selections to all other clients on this Departure.  Then make minor changes to each client's bike selections, if required.  


Editing bike hire records


You can click on any of those date/client record fields and add notes, review bike stock allocations, change rates, charge settings, etc.


Details


Booking | Resources | Bike | Details

The details screen provides you with the opportunity to view or change

  • a daily bike type
  • move the hire record to a different day using the < > arrows
  • change the number of hire days (change this value to modify the calculation which determines the daily "Rate" for this bike, to change the price calculation only)
  • tick charge for this item tickbox if the bike hire is chargeable
  • tick  Agent Commission calculation tickbox, if agent commission should be calculated on this bike hire
  • tick the Self-Pay tickbox, if the client is going to pay for this item themselves, so the designated "Payer" does not pay
  • Optionally override the Hire Days Rate to use, when hiring to another "Tour Operator" at an agreed reduced rate.  When left empty, the regular calculation will be based on the number of Hire Days at the regular daily rate for the required number of days
Overiding the Daily hire rate

  • Price each day will be shown, and this can be overridden by clicking the Overide button


Allocation

Booking | Resources | Bike | Allocation details

Notes



Booking | Resources | Bike | Notes



Accessories


Accessories are items additional items, which are non chargeable, such as helmets, that the client has selected.

The Tour | Booking | Resources | Accessories view allows you to make Accessory selections per client.  


Tour | Booking | Resources | Accessories


  • To add another accessory for this Client, simply click the tick box beside the accessory

Extras


Extras are items additional items, which are chargeable, such as chilly bins, gel seats, or Personal Locator Beacons, that your clients might have selected.  


The Tour | Booking | Resources | Extras view allows you to make Extra selections per client.  

Tour | Booking | Resources | Extras

To add extra items to the list for a single day

  • click the + Single Day button


Details

Tour | Booking | Resources | Extras | Details
  • select the extra product from the Model drop down list
  • move the hire record to a different day using the < > arrows
  • tick charge for this item tickbox if the bike hire is chargeable
  • tick  Agent Commission calculation tickbox, if agent commission should be calculated on this bike hire
  • tick the Self-Pay tickbox, if the client is going to pay for this item themselves, so the designated "Payer" does not pay
  • Overide the Price each day, if required

Notes

Tour | Booking | Resources | Extras | Notes

  • enter any notes for the office (Such as "Remember to include the wine in the chillybin!") , or yor finance team



To remove an extra from the list, click the - button from the pop up menu on that item