Provider - Products
A Provider usually offers many different Products, or variations of a Product. Odyssey stores the details of these Products, for use in Departures, and also stores unlimited Rate values for each Product. Rate are SEASONAL, and are DATE based, so there can be different rates for each product, depending on the period in question. For example, a provider might give you different rates for one season; one for peak season, low season, and specials.
Rates are Retail, Wholesale, inclusive & exclusive of the Provider's tax rate. And there are 5 variations of each.
Products
What is a Product?
The Provider | Product could be the type of room that the Provider offers, (in the case of Accommodation Providers), or for Other Activity Providers, it could be an activity such as the Penguin colony visit.
The providers product list shows you the Product Description, the sort order of the product, the MAX PAX, how many of these products/rooms are available, and the bed configurations/counts.
Description A tick will appear if the description of this product has been selected to show on the Itinerary
Time A tick will appear if the check in time for this product has been selected to show on the Itinerary
Image A camera icon will appear if an image of this product has been selected to show on the Itinerary
Mobile App icon - this displays which selected icon for this product is used in the Itinerary
Add a Product to a Provider
- From the Main Menu, select Provider
- Select a Provider by clicking on it
- From the Provider's record, click the + Product button
- a message will appear reminding you that once you have finished making selections for this new product, if wish to record Price Details, please close this window and move to the Prices tab for this Provider|Product, where you will find the option to add prices
- you will be delivered to the Provider | Product | Details | Details tab
Provider | Product | Details | Details tab
For each product, enter
- A description for this Product, e.g. Luxury Suite, or Queen room
- The status field can be changed to Active, or Archived
- Default rate, e.g. Pax
- The list sort order, which determines where the position that product appears in the list of products for this Provider
- Website link: If this product has it's own URL, it can be included here, and it will show on the itinerary
Provider | Product | Details | Price settings
- An internal general ledger account code for this product (where in your set of accounts it will be costed to)
Provider | Product | Details | Accommodation
- the Maximum number of guests (occupancy) in this room
- How many rooms of this description are available
- the default number of Pax per room
- The default product rate
- Enter the number of possible bed combinations in this product, King, Queen, Double, King Single, Bunks
Provider | Product | Notes
- Office notes are for your internal communications, e.g. this room is cold in winter, or the room is heavily booked in peak season, or: Generally fully booked during peak season, must be booked pre-season if required
Itinerary & App
Itinerary text
A COPY of this text is editable on Departures and/or bookings
Enter any text which is specific to this Provider Product, for inclusion in the Itinerary.
Enter a time sequence for this record to display on the Itinerary and App. It does not have to be displayed on the Itinerary, but can be used purely for sequencing events. E.g. check in time might be 3pm, but you don't want that to be displayed before the dinner bookings for the client. You would want the time sequence to be set to say 9 pm, and not to show on the Itinerary.
Display on the Itinerary
Tick the tickbox if you want the Itinerary Description to be displayed on the Itinerary by default
Tick the tickbox if you want the check in time for this product to be displayed on the Itinerary by default
Mobile App icon
From the drop down list, choose which Icon will be used for this Product in the Mobile App.
Itinerary | Image
Choose a suitable picture (from the Provider's website perhaps) to display on the Itinerary and Mobile App for this product. it will be resized to a max 450w x 300h pixesl, automatically
Click the Push to App button for this image
Duplicating Products
Beside each product line is a Duplicate Products button
Learn more about this topic Here