Master - Email Fields
The Master | Email fields page allows you to define specific fields which are used in email communications with either clients or providers, for any Departures which are made based on this Master.
Seasonality: Please note that any changes made to text on any of these fields will automatically be pushed to subsequent season's departures!
There are four tabs on the Comms Content page:
- URL's/Websites
- Starting/Meeting
- End/Finishing
- Grading/Fitness
- All of these fields provide content for Merge Tags which can be used in email communications to clients. Learn more about merge tags here
- These fields all get pushed through to Departures/Tours, when those Departures/Tours are created. The URL links can be edited/replaced at Departure level, on the Departure | Email | Comms tab
- If you add or change a URL, or some content, use the "Update Tours" button to update all tours for the currently selected season.
URL's /Websites
Up to 7 x URL link fields are spaces for you to insert URL's llnks to your website pages; these could be your package details, or Ride with GPS map links, etc, which can be used on buttons in email templates when communicating to providers or clients who have bookings based on this Master.
The fields will appear with the relevant label descriptions (e.g. Ride with GPS) when the labels have been edited by our clients, in Company Settings | Your Labels.
Click the little world map icon to make the {{Variable}} field appear at the end of the url name. This is designed to be replaced at Departure level with the specific URL content. (IF a URL field ‘still’' contains ” {{Variable}}“, then it will set the merge tag to hidden, so that no ‘incomplete’ links get sent thru to emails)
URL field 1, Product Details
use this URL for a product from your website, e.g. www.mywebsite.nz/swiftandsiginficant.html
URL field 2, Product Downloadable
use this URL for a downloadable product from your website
URL field 3, Mapping
Typically used for an app such as Ride with GPS, this field is used automatically by Odyssey, when a user clicks the "Used as an email link button" on the Map URL field on the Master or Departure level Daily | Directions | Daily Map Route button. This enables clients to push a Map Route generated by apps such as MapMyRide, to a link in an email for those riders who don't use the Ody Trips App. Learn more about this here
URL field 4, Survey
use this URL for a survey app, e.g. www.surveymonkey.com/{{variable}}
At Tour level, replace the {{variable}} content with the actual description of your company's survey link
URL field 5, Photo Sharing
use this URL for a photosharing tool, such as www.bublup.com/{{variable}}
At Tour level, replace the {{variable}} content with the actual description of this tour's photosharing link
URL field 6, WhatsApp - Social Media
use this URL for a social media app, e.g whatsapp.xxxxx; this is quite a useful way for Guides to keep in touch with their group when they are out cycling
URL field 7, Meal Link
use this URL for a meal product or menu from the Provider's website, e.g www.flashhotel.com/finediningmenu.html
Starting/Meeting
Here you can enter the detail of where the client's adventure starts, including the time, location, and some general "Your trip begins here" text.
Start/Meeting Time allows you to set a specific time of day that this Tour starts, for inclusion in email communications
Start/Meeting Location allows you to set a specific Location (from your own drop down list) this Tour starts, for inclusion in email communications
Region/Province allows you to define the general area you are travelling in, for inclusion in email communications
The Starting /Meeting field is a freeform field for you to insert your own description of the meeting location, for blocks of texts to be incorporated into various email templates. e.g. this could say "The tour meets at our Twizel Depot, where you can leave your car in secure storage if you have arranged this. Our briefing will be held in the garden area at the back of the office. Please be wearing your cycling gear at the meeting point.
End/Finishing
End/Finishing Time allows you to set a specific time of day that this Tour ends, for inclusion in email communications
End/Finishing Location allows you to set a specific Location (from your own drop down list) this Tour ends, for inclusion in email communications
The Ending/Finishing content field is a freeform field for you to insert your own description of the ending location and details of the end of the tour, for blocks of texts to be included in email templates. e.g. this could say e.g. The tour finishes at our Oamaru Depot. For those who wish to be returned to the Twizel Depot, you will be picked up at 3pm from our Oamaru Depot, and driven back to Twizel - approx a 2 hour drive. If you have had your car relocated to Oamaru, your car will be ready for collection to enable you to move on to your next adventure.
Grading
The Grading field is a freeform field for you to insert your own description of the grading of the trip, and the fitness level required, for text which can be included in email communications