Tour / Departure Dashboard - by Month

The Departure Dashboard is a list of the currently selected season's Departures, listed by month. Reservations level users, and Depot level users, have slightly different versions of it.

Reservations level users:

Log in to Odyssey, and from the   Main Menu on the left hand side, click once on Departure 

Depot level users

Log in to Odyssey, and from the   Main Menu on the left hand side, click once on  Depot 

  • The Departure Dashboard lists all departures, per month, per trail (/country /category) but that view can be filtered to suit you, using the filters option
  • Some departure codes are listed in bold, and some aren’t – that’s because the ones in bold have been “Released” to the Depot.  Learn about Released Here
  • Any departure leaving today is identified with an orange highlight
  • The departure dashboard lists:  (working from left to right)
    • On the left hand side is the DAY of the month
    • Then the Departure or Trip CODE
    • The DESCRIPTION of the departure (perhaps using the name and date) 
    • The number of PEOPLE booked on this departure
    • The MAXIMUM number of PEOPLE booked on this departure.  Learn more about this feature Here
    • The number of ROOMS required on this departure (Rooms required on hold with the Provider, number is stored on the Departure | Details | General tab, and is used in email coms with the Provider
    • The amount of MONEY still owing
    • A flag at the right hand end of the menu, indicates this is a NEW departure, and might need to be considered by other staff members for other tasks
  • As well as the scroll bar to navigate through the list quickly, there will be automatically be up and down arrows to scroll to the bottom of your list more quickly, once there are over a screenful of records. (approx 14 records)

TIP: If you aren't seeing the records you expect, try adjusting the "Filters" in the Options panel

Departure Dashboard Search

To find a specific departure, or groups of departures, use the search tool at the top of the departure dashboard:

  • From the Departure Dashboard, click the search field, and type the word or words you are searching for.  
  • Press return or enter.  
  • If multiple results are found for that search criteria, they will all be listed.  
  • Click on an item in the list to open that Departure - or click on the depot view button to the righthand side of it, to see the Depot's view of this departure

  • The results can be exported, and manipulated in Excel for example

    or

    tick selected records, or all records, then choose open selected to work through all of those departures

Options panel

Filtering the dashboard list to make it shorter

Customise the departure dashboard list to suit you, and the way you work, and save your favourites.
Learn more about Departure Dashboard filters Here

Briefings

A briefings calendar is available from the Options Panel

Learn more about simple calendars Here

Walk-in

Counter sale bookings, or walk-ins, can be created from the Options Panel. 

Learn more about Walk-ins Here

Export

Once the Departure Dashboard list has been filtered to your requirements, this filtered list can then be exported to a .tsv file, and opened in Excel or another app
Click the  Export button

2. Click the button saying "Odyssey Departure Details.tsv", 

3. Click the close button

4.  You will find the file (called Odyssey Departure Details.tsv) in your downloads folder, or possibly in the bottom of your browser window

Learn more about .tsv files Here

Open selected

Odyssey can open multiple departures for you at one time, allowing you to work quickly and efficiently through a  specific set of departures. This could allow you, for example, to open all of "your"

departures starting in three weeks time, to ensure all tasks are completed, review itineraries, or to send all of the required emails, etc.


1.  Select the filters to meet your own requirements, click Apply

2.  With those selected records now showing, click the select all button at the top of the Departure Dashboard list

3.  Click the Open selected button

 4.  All the selected Departures have now opened, and you can then navigate to the tab required, e.g. to receipt payments, or send emails, or change itinerary information, and work through the selected set of departures by using either the SMALL < >  arrows , or by clicking directly onto the next departure in the list on the left hand panel.

Summary information

In the Departure Dashboard, double click a record to gain summary information about that record

The "first paid" field is there to provide an indication to you that this is a 'real' booking, the client wishes to go ahead.  It means other workflows could be actioned, or you could send out a certain type of email etc.  

Payments made by clients which have the "first payment" tickbox check, are those that create this "first paid" entry.  Learn more about payments Here.  If the "first payment" tickbox is not checked, then the first payment in the payments list is the payment that shows in this view.

Sorting the List

It is possible to sort the list by Day, Code, or Description, to make it easier to find the record you are looking for.  Simply click on the heading of the field you wish to sort by, and the order of the records in the list will change accordingly.  

Viewing the Departure record

A single click on a record in the Dashboard list will open up the record for you to view all the details of the Departure, including the resources required, what providers are being used, and what movements are planned.  

A double click on a record in the Dashboard list will open a popup window showing balances owing on this departure

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